At Student Hub, our goal is to provide students, parents, teachers, and learners with reliable educational products and a smooth, transparent shopping experience.

1. Privacy Policy We respect your privacy and are committed to protecting your personal information.Information collected during account creation, order placement, course enrollment, payment, or customer support inquiries may include your name, phone number, email address, delivery address, and other necessary details.

This information is used only for purposes such as:

* Processing and delivering your orders
* Providing access to digital products and courses
* Processing payments
* Providing customer support
* Sending important order or service updates
* Improving our products and services

We do not sell or unnecessarily share your personal information with third parties. Information may be shared with trusted service providers when necessary for payment processing, delivery, technical services, or as required by applicable law. 2. Delivery Policy Physical products purchased from Student Hub, such as books, stationery, study materials, and other educational products, will be delivered to the address provided by the customer during checkout.

Prepaid Orders Delivery charges will be displayed at checkout. Free delivery may be available on selected products or orders as mentioned on the website.
COD Orders Cash on Delivery may be available for selected products and locations. Applicable delivery charges, if any, will be displayed during checkout.

Delivery time may vary depending on the product, destination, courier partner, availability, weekends, holidays, and other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact number.

For any delivery-related issue, please contact the Student Hub support team with your order details and tracking information.

We strongly recommend recording a clear unboxing video  when receiving physical products. This may be required to verify claims regarding missing, incorrect, or damaged items.

3. Digital Products & E-Books Policy

Student Hub may offer digital products including:

* E-Books
* PDF Notes
* Study Materials
* Question Papers
* Mock Tests
* Practice Sets
* Digital Courses
* Test Series
* Educational Resources

Digital products may be delivered through download links, email, user accounts, dashboards, or other digital methods.

Once a digital product has been successfully delivered or access has been provided, returns or refunds may not be available, except where specifically mentioned on the product page, our Refund Policy, or required by applicable law.

Digital products purchased from Student Hub are for the personal use of the purchaser only.

Sharing, copying, uploading, distributing, reselling, or commercially exploiting our digital educational materials without written permission is strictly prohibited.

4. Courses & Online Educational Services

For online courses, test series, subscriptions, or other educational services, access will be provided according to the details mentioned on the respective product or course page.

Course access periods, class schedules, test availability, study materials, and other features may differ from one course to another.

Student Hub may update or improve educational content from time to time to maintain quality and relevance.

Course fees are generally non-refundable after access has been provided, unless otherwise stated on the specific course page or applicable Refund Policy.

5. Return & Refund Policy Physical Educational Products

If a physical product such as a book, stationery item, or educational product is received in a damaged, defective, incorrect, or incomplete condition, the customer should contact Student Hub as soon as possible after delivery.

The customer may be required to provide:

* Order ID
* Photographs of the package and product
* Clear unboxing video
* Description of the issue

After verification, **Student Hub** may provide an appropriate resolution, which may include replacement, refund, store credit, or another suitable solution, depending on the product and circumstances.Books & Printed Study Materials

Returns of books, printed notes, question banks, and other educational materials may be accepted only where the product is damaged, defective, incorrect, or otherwise eligible under the applicable return conditions.

Products that have been written in, marked, damaged, torn, or significantly altered after delivery may not be eligible for return.

 Digital Products

Due to the nature of digital products, **E-Books, PDFs, digital notes, mock tests, test series, and downloadable study materials are generally non-returnable and non-refundable once delivered or accessed**, unless otherwise stated or required by applicable law.

6. Important Notes

* Please check your order carefully when it is delivered.
* Record a clear unboxing video for physical products.
* Report damaged, missing, or incorrect products as soon as possible.
* Keep your order ID and invoice safely for future reference.
* Refunds, where applicable, will be processed after verification.
* Refund processing time may depend on the payment method and payment service provider.
* Educational content is provided for learning and examination-preparation purposes.
* **Student Hub does not guarantee any specific marks, rank, examination result, admission, or employment outcome from the use of its educational products or services.

 7. General Conditions By purchasing or using any product or service from Student Hub, you agree to follow our Terms & Conditions, Privacy Policy, Delivery Policy, and Return & Refund Policy.Student Hub reserves the right to update these policies from time to time. Any updated policy will become effective once published on the website.

For any questions regarding orders, refunds, digital products, courses, or other services, please contact the Student Hub Support Team through the contact information provided on our website.